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Have You Already Registered An Account?

If you've already submitted your tax return, leave a note on the "Contact Us" tab of your Status Page. If you've registered an account but haven't submitted yet, you may contact us by Live Chat. To access your Status Page or the Live Chat system:

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Would You Like To Email Us?

If you are not registered yet, email is the best way to contact us.

Click here to fill out an email form.

If you have any questions or comments, please email us through the form below. We usually respond within 1 business day.

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Do You Need To Contact Us Directly?

We may be contacted by telephone at the following number during our office hours:


We can receive faxes at the following number:


General inquiries by email may be directed to:


Our office hours are:

Contact Us Via Live Chat.
(excluding holidays)

Our Live Chat is available:
Monday - Friday
1:00 PM - 4:00 PM EST

All of our customers have access to customer service by email at all times.

Customers who have submitted a tax return may log in at any time and leave us a secure message on the Contact tab of their Status Page.

Users who have registered an account may log in and contact us by FREE live chat, so that your questions can be answered as you are filling out your tax information on our website.

Phone support is available from 11:00 AM to 5:00 PM EST (Monday - Friday)
Live chat is available from 1:00 PM to 4:00 PM EST (Monday - Friday).